Terms of Service

Last updated: June 17, 2026

These Terms of Service ("Terms") govern your use of the Train with Jens website, iOS app, and the 12-Week Hybrid Race Prep program (together, the "Service"). By using the Service, you agree to these Terms.

The program

Train with Jens provides a structured 12-week training program delivered through our app. The program is educational and informational. It is not medical advice and is not a substitute for guidance from a qualified healthcare professional.

Health & safety

Exercise carries inherent risks. You should consult a physician before beginning any training program, especially if you have a medical condition or injury. By participating, you accept full responsibility for your own health and safety, and you agree to stop and seek medical attention if you experience pain, dizziness, or discomfort. You participate at your own risk.

Accounts

You are responsible for the activity on your account and for keeping your sign-in access secure. You must provide accurate information and be at least 18 years old to purchase.

Purchase & access

The 12-Week Hybrid Race Prep program is a single one-time purchase that unlocks the full 12-week program through race day. It is not a subscription and does not bill on a recurring basis. Web purchases are processed by Stripe; in-app purchases are processed by Apple and governed additionally by Apple's terms.

Refunds

If something isn't right, email hello@trainwithjens.com and we'll do our best to make it right. In-app purchases made through Apple are subject to Apple's refund process.

Acceptable use

The program and its content are for your personal, non-commercial use. You may not copy, redistribute, resell, or share program content or your account access with others.

Community

The in-app chat is a shared space. Be respectful. We may remove content or restrict access for conduct that is abusive, harmful, or disruptive to other athletes.

Disclaimers & limitation of liability

The Service is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Train with Jens is not liable for any indirect, incidental, or consequential damages arising from your use of the Service or participation in the program.

Trademark

This program is independently created and is not affiliated with, endorsed by, or sponsored by HYROX. HYROX is a trademark of its respective owner.

Changes

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email hello@trainwithjens.com.